Frequently Asked Questions
Below you'll find answers to frequently asked questions we receive about our wireless panic button system.
Learn more about how our wireless duress system works, response times, level of accuracy, and beyond.
SECURalert ™ offers the most precise wireless duress alarm solution (non-RTLS) on the market and all for an affordable price. SECURalert ™ is perfect for improving workplace safety for a wide variety of industries, including hospitality, healthcare, and education.
On average, 2-3 seconds, with the longest being 5.8 seconds
The transmitter can be worn on a lanyard and clipped with a carabiner on clothing. We also have holsters to be used with a belt. Our transmitters are uniquely designed by safety professionals and can be triggered with single-hand operation. The recessed button ensures that no false alarm is generated
There are two buttons on our transmitters. The first button is used for triggering the need for assistance and the second is a test button. SECURalert™ transmitter devices are equipped with a self-test button, allowing the user to test the device anywhere, anytime without the need to call the duty office to confirm the test. Most schools include a self-test be made prior to each day and reports can be generated for compliance. SECURalert™’s wireless duress system provides positive feedback to the user for both self-test and personal alarms. The device vibrates and flashes a green LED to indicate to the user it has successfully transmitted an alarm. The panic button device also indicates directly to the user when the battery is low by flashing a red LED. SECURalert™ transmitter devices are smaller and rechargeable, therefore there is no requirement to stock or replace batteries. The transmitter will last 30 days on a single charge (4-hour charge if fully depleted). MOST IMPORTANTLY THE SAME TRANSMITTER WORKS INSIDE AND OUTSIDE THE FACILITY
There are over 30 different patterns and behaviors that can be programmed centrally for each unique transmitter or as a group. MOST IMPORTANTLY, our transmitters are addressable and bidirectional, meaning that not only will they transmit the need for assistance with the name/ID of the person and their exact location but the central controller will send an acknowledgment back to the transmitter confirming that the alarm has been received and notify the person in distress by vibrating the transmitter. The LED light on the transmitter will also follow a different pattern depending on the status (low battery, in alarm, test confirmed, etc.). Audible can also be programmed or muted. The transmitter can also, be equipped with fall-down detection
The transmitter emits a Radio Frequency and Ultrasonic signal that passes through a receiver and a series of radios and repeaters that communicates to the central controlled and provides a real-time location
There are several models of stand-alone central station available. Monitors can vary in size. The alarm can be sent to smartphones, tablets, desktops, scrolling marquees, 2-way radios, or any device of your choice. We also integrate into PA systems, in-house systems, or just flash dedicated strobe light for example. The alarm can also be sent to smart devices even with an image of a CCTV camera when used with the XTendCall mobile platform
Immediately, With An Average Of 2.2 Seconds And Up To 5.8 Seconds To The Central
Yes escalation time and protocols/recipients are 100% customizable. MAC (Move Add and Change) is also easily done by the administrator
Not in a basic configuration, however, one is available if desired through XTendCall. The online portal can have multiple usages but can also be equipped with virtual calls point for pre-defined service requests or to automate procedures in case of tornado alerts or active shooter events, for example. Virtual activations and Mobile Panic Alert is also available on mobile devices, cellular, and desktop notification
Yes, that is a standard feature
YES, using the SAME transmitter and infrastructure (hardware/software).
THE FUTURE OF EMPLOYEE SAFETY IS HERE!
SECURalert™ is specifically designed with employee protection in mind so that no staff member has to fear assault or harassment again. Our wireless portable panic button ensures that your staff is protected at work. Your future as a safe and compliant work environment for employees is just a phone call away. Protect your company, your staff, and your reputation when you install the SECURALERT™ emergency panic button system. Contact our safety expert today to learn more and receive a free quote.
WHY CHOOSE SECURalert™?
MOST INNOVATIVE AND ACCURATE HYBRID SYSTEM AVAILABLE TODAY
We offer customized solutions for every budget. No monthly fees
We guarantee location accuracy and instant notifications
No WIFI needed. Independent failsafe network
BENEFITS OF SECURalert ™ WIRELESS DURESS SYSTEM
#1 for Accuracy and Precision
Self-Monitored, Robust Network that does not interfere with existing Network. An implementation that accommodates multi-tenant buildings
Embedded Alert Acknowledgement
Automates Crisis Communication plan
Active Event Management
Integrates with Property Management Systems (PMS) and others
Mobile Notification via XTendCall
LET US TAKE CARE OF YOUR SAFETY
CONTACT SECURalert™ TODAY!
SECURAlert™ respects and embraces the culture of caring and diversity, and shares values of inteagrity, authenticity, quality, and concern. We take great pride in developing long-term partnerships, not just customers. Connect with our duress alarm expert today to learn more..