Does your panic button solution provide an updated location of the employee (i.e. “follow-me” feature) if the staff member moves or is moved after the panic button alert device has been activated? +

Yes, you call follow staff moving in real-time once an alarm has been activated

How often does the staff’s panic button device transmit its location after being activated? +

Transmission is instantaneous (2 seconds)

What are the typical worst-case and best-case reporting times given the environment? +

On average, 2-3 seconds, with the longest being 5.8 seconds

How is the panic button device worn and is it easily accessible by the employee when in distress? +

The transmitter can be worn on a lanyard and clipped with a carabiner on clothing. We also have holsters to be used with a belt. Our transmitters are uniquely designed by safety professionals and can be triggered with single-hand operation. The recessed button ensures that no false alarm is generated

How is the panic button activated? +

There are two buttons on our transmitters. The first button is used for triggering the need for assistance and the second is a test button. SECURalert™ transmitter devices are equipped with a self-test button, allowing the user to test the device anywhere, anytime without the need to call the duty office to confirm the test. Most schools include a self-test be made prior to each day and reports can be generated for compliance. SECURalert™’s wireless duress system provides positive feedback to the user for both self-test and personal alarms. The device vibrates and flashes a green LED to indicate to the user it has successfully transmitted an alarm. The panic button device also indicates directly to the user when the battery is low by flashing a red LED. SECURalert™ transmitter devices are smaller and rechargeable, therefore there is no requirement to stock or replace batteries. The transmitter will last 30 days on a single charge (4-hour charge if fully depleted). MOST IMPORTANTLY THE SAME TRANSMITTER WORKS INSIDE AND OUTSIDE THE FACILITY

Does the panic button device sound a local audible alarm when activated? If so, how many decibels? Can the alarm be silenced once activated? Can the alarm be set to “mute” as default? +

There are over 30 different patterns and behaviors that can be programmed centrally for each unique transmitter or as a group. MOST IMPORTANTLY, our transmitters are addressable and bidirectional, meaning that not only will they transmit the need for assistance with the name/ID of the person and their exact location but the central controller will send an acknowledgment back to the transmitter confirming that the alarm has been received and notify the person in distress by vibrating the transmitter. The LED light on the transmitter will also follow a different pattern depending on the status (low battery, in alarm, test confirmed, etc.). Audible can also be programmed or muted. The transmitter can also be equipped with fall-down detection

How are the real-time location alerts sent? +

The transmitter emits a Radio Frequency and Ultrasonic signal that passes through a receiver and a series of radios and repeaters that communicates to the central controlled and provides a real-time location

How are alerts received? Describe the equipment and devices needed by alert responders at the school to receive alert notifications. +

There are several models of stand-alone central station available. Monitors can vary in size. The alarm can be sent to smartphones, tablets, desktops, scrolling marquees, 2-way radios, or any device of your choice. We also integrate into PA systems, in-house systems, or just flash a dedicated strobe light for example. The alarm can also be sent to smart devices even with an image of a CCTV camera when used with the XTendCall mobile platform

How quickly are such alerts received by the appropriate teams? (i.e. immediately, in seconds, or in minutes?) +

Immediately, with an average of 2.2 seconds and up to 5.8 seconds to the central

Immediately, with an average of 2.2 seconds and up to 5.8 seconds to the central +

Yes, escalation time and protocols/recipients are 100% customizable. MAC (Move Add and Change) are also easily done by the administrator

Does your wireless panic button solution use an online portal for notification? +

Not in a basic configuration, however, one is available if desired through XTendCall. An online portal can have multiple usages but can also be equipped with virtual calls point for pre-defined service requests or to automate procedures in case of tornado alerts or active shooter events, for example. Virtual activations and Mobile Panic Alert are also available on mobile devices, cellular, and desktop notification

Do you have the ability to show the location of the activated device in real-time on a floor plan of the property? +

Yes, that is a standard feature

Does the staff member carrying the panic button device need a smartphone or tablet within proximity for the solution to work? (e.g. tethering or pairing) +


Describe how accurate your proposed wireless panic button solution is for identifying the location of an employee with an activated device? +

Room-level accuracy for all locations equipped with Ultrasonic receivers and within 15-20 feet in hallways, stairwells, and other common areas. SECURalert™ is the most precise wireless duress alarm solution (non-RTLS) on the market. Not applicable for RF-ONLY solutions

Is this wireless panic button solution capable of locating someone both inside and outside of a building? +

YES, using the SAME transmitter and infrastructure (hardware/software).